There’s an item missing in my order

If an item is missing because it's on backorder, we removed it purposely and notified you by email of its whereabouts. Please check your inbox to verify if it's the case.

If it's not the case, please contact our Support Team immediately at support@rise.ca and let us know what item is missing and what is your order reference number.

Mistakes can happen, and we will do our best to resolve the issue in a timely manner.